Privacy policy


At Innov8, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website, register for training, participate in our services, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information:
    • Full name
    • Email address
    • Phone number
    • Organization/company name
    • Job title or role
    • Billing or payment details (if applicable)
  • Usage Information:
    • IP address
    • Browser type
    • Device information
    • Pages visited and time spent on our website
    • Course or service interactions
  • Other Data:
    • Survey or feedback responses
    • Records of communication (email/chat/support tickets)

2. How We Use Your Information

  • Process registrations for courses or services
  • Manage your account and preferences
  • Deliver training content, updates, and resources
  • Respond to inquiries and provide customer support
  • Send important notices, promotions, or newsletters (you can opt out anytime)
  • Improve our website and services based on usage analytics
  • Comply with legal and regulatory obligations

3. Sharing and Disclosure

We do not sell your personal data. We may share it only when necessary with:

  • Trainers, consultants, or service providers working with us under confidentiality
  • Third-party platforms we use for course delivery, communication, or analytics
  • Authorities or regulators, if required by law

4. Data Security

We implement industry-standard security measures to protect your data against unauthorized access, alteration, or loss. This includes secure servers, encrypted communications, and restricted access to personal information.

5. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal data we hold about you
  • Correct or update inaccurate information
  • Request deletion of your data
  • Withdraw consent or object to certain processing
  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at: kontak@bn.innov8-labs.com

6. Cookies and Tracking

Our website may use cookies or similar tracking technologies to improve user experience and gather analytics. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your personal information only as long as necessary to provide services, fulfill legal obligations, or resolve disputes. Data no longer needed will be securely deleted or anonymized.

8. Third-Party Links

Our website or communications may contain links to external websites. We are not responsible for the privacy practices of those third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

  • Email: kontak@bn.innov8-labs.com
  • Phone: [+673 2396482]
  • Website: https://.bn.innov8-labs.com